If you find that you need to exchange your damaged jewelry, you must have registered for the Extended Limited Lifetime Warranty within 30 days of purchase. Go to the retailer where you purchased your REVV™ jewelry, and give them your authorization number (after you’ve registered, you’ll receive the authorization number by email). Once you’ve paid shipping and handling ($19.50), a new replacement piece will be ordered for you! Please allow time for the return of the ring to the manufacturer and shipping from the manufacturer to your retail store (this should take approximately three weeks).
If by some chance the retail store you purchased your ring from has closed, please click here (Retails Stores in your area) to see instructions on how to get your ring exchanged.
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